SIMEDHealth

Lead-EHR Support

IT - Gainesville, FL - Full Time

SIMEDHealth is looking for an EHR Support Lead to train new employees on the Electronic Health Record system in our Gainesville, FL office location! 

The EHR Support provides support to all programs by providing direct services and training in the use, upgrade, maintenance and troubleshooting of software applications of SIMEDHealth. 

Qualified candidates will meet the following minimum requirements:

  • High School Diploma or equivalent REQUIRED
  • Ability to articulate effectively in both oral and written forms
  • Valid Florida driver’s license as this position requires travel to multiple clinics (as needed).

Additionally, qualified candidates will have the following experience:

  • A minimum of 3 years of successful experience in software support and/or training
  • Intergy experience PREFERRED

Some of the duties and responsibilities of the EHR Trainer are:

  • Effectively train personnel in SIMEDHealth software applications including but not limited to: 
    • Intergy
    • Harvest Orchard
    • GE PACS 
  • Oversee training of all new employees within first week of employment 
  • Assist EHR Training Manager with new provider and MLP training 
  • Creates and maintains training programs/schedules 
  • Continuously monitor “transactions” within Intergy to identify problems with user performance and coordinate with manager to re-educate. 
  • User Maintenance inside of software applications. Task Defaults/Routing ect. 
  • Software Maintenance inside of applications:
    • Unmatched Records
    • Duplicate Accounts
    • Task Logs
    • Open Encounters
    • Pending Charges 
  • Trains site coordinators with simple training techniques. 
  • Maintains HCA-North Florida unmatched records 
  • Maintains Shands / Epic unmatched appt and/or Clinical Care Documents (CCD) records
  • Supports/Assists the EHR Training Manager when needed and/or demand requires 
  • Performs other duties as assigned by the EHR Training Manager 

SIMEDHealth offers a diverse and complete benefits package including health, life, dental, vision, 401(k), profit sharing, paid time off, paid holidays, wellness discounts and more.

SIMEDHealth is an equal opportunity employer. To learn more about SIMEDHealth, please visit SIMEDHealth.com/jobs.

Apply: Lead-EHR Support
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